UNICEF is hiring an ICT Assistant Intern.

Objectives: The primary objective for the internship is to support UNICEF WCARO and Senegal Country Office in the daily ICT support tasks.

Scope of work

As part of our team, the intern will be integrated into the work flow to get to know structures and processes. Expand his/her theoretical knowledge through challenging practical experience and work independently on projects. S/he will strengthen our team by contributing his/her knowledge and ideas. We offer the chance for the intern to develop methodical, social and technical competencies and experiences in an international environment.

The intern is expected to provide operation and technical assistance in the following:

Troubleshooting computer hardware and software
Software installations and configurations
Setting up computer workstations
Establish teleconference & video conference meetings
Request mobile phone service activations and packages
Ad hoc end-user support via email, IM, phone or in-person
Ensure requests are properly opened, resolved in a timely manner, documented and closed in the ticketing system
Perform other related duties as required
Timing: Expected start date is February 4th, 2018.

Administrative Issues

The intern will work under the supervision of the Senior ICT Associate who will be responsible for the general coordination and scheduling and in close collaboration with the ICT Officer. Monthly meeting will be held between the intern and its supervisor and the ICT Office to discuss progress and adjustments.

The intern will be provided with a desk office and will be using UNICEF provided ICT equipment.

The regular office hours will apply to the intern.

This is a paid internship.

Internship requirements
To qualify as an advocate for every child you will have

Be enrolled in an undergraduate, graduate or Ph.D. degree programme (with formal training and certification of relevant ICT related fields with a focus on Information Technology, Information Systems, Computer Science or Engineering) or have graduated within the past two years.
– Applicants must be at least 18 years old.
Be proficient in at least one of UNICEF’s working languages: English, French or Spanish. Fluency in the working language of the office you are applying to is required.
Have excellent academic performance as demonstrated by recent university or institution records.
Have no immediate relatives (e.g. father, mother, brother, sister) working in any UNICEF office; and
Have no other relatives in the line of authority which the intern will report to.
Strong communication and interpersonal skills with fluency in French and a good knowledge in English
Strong technical, troubleshooting and organizational skills
Attention to detail
Self-starter and self-motivator; ability to work with minimal supervision
Excellent knowledge of computer laptop / desktop hardware and software such as Windows 10, Microsoft Office suite and other popular applications
Familiarity with networking, telephony, Active Directory, MS Office, tele / video conferencing, smartphone hardware and software (IOS, Android, etc.), mobile phone service technologies and ticketing systems
Applications close: 03 Feb 2019.

UNICEF is hiring an ICT Assistant Intern.

Décrochez plus d’entretiens de recrutement avec le service de rédaction de CV professionnel et lettre de motivation de notre partenaire TopCV. Commandez votre CV professionnel.

Très important : Méfiez vous des arnaques ! Vous ne devez payer, en aucun cas, des sommes d’argent aux recruteurs utilisant la plateforme EmploiDakar.com