Your Main Responsibilities at Jumia
Work closely with our logistic providers to ensure at top-notch E2E logistic from China to our warehouse;
Prepare all documents required for overseas air shipments;
Work with our warehouse and logistic teams to reduce average delivery time to our customers;
Check with our Finance team all the invoices and payments done to our sellers and logistic providers;
Constantly improve our customer experience (packages, labels, delivery time etc.);
Coordinate with CS to handle customer requests for Jumia Global items (aftersales experience, wrong content etc.);
Manage all stakeholders of Jumia Global in your country (Content, Onsite, IT, Finance, CS, logistics, marketing) and in China (commercial and ops team).
Required Skills & Qualifications
Ability to meet demanding targets;
Ability to work independently and in a team;
Strong drive and leadership;
Impeccable communication skills (spoken and written);
Analytical skills (proficiency in MS Excel is mandatory);
Exceptional organizational skills .
Deadline : 12 February 2019.
Job opportunities in Dakar – Jumia Global Operations Manager.
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